This Privacy Policy describes how Pazelu (“we”, “us”) collects, uses, and shares information when you visit or shop at pazelu.com.
Information we collect
- Order and account information: name, shipping and billing address, email address, and phone number when you place an order or create an account.
- Payment information: payments are processed by our payment provider (PayPal). We do not store your full payment card details on our servers.
- Contact information: messages you send us through our contact form, including your name, email, and order details.
- Technical information: cookies and similar technologies that keep your cart and login session working, plus basic usage information that helps us improve the site.
How we use information
- Process and deliver your orders, including sharing your shipping details with carriers
- Provide customer support and respond to your messages
- Prevent fraud and keep the site secure
- Improve our products, site, and services
Who we share information with
We share information only with service providers who help us run the store — for example, our payment processor (PayPal) and shipping carriers — and only as needed to fulfill your order. We do not sell or rent your personal information.
Cookies
We use cookies to keep your shopping cart and account session working and to understand how the site is used. You can control cookies through your browser settings; some parts of the store may not work properly without them.
Data retention
We keep order records for as long as needed for business, tax, and legal purposes, and delete or anonymize information when it is no longer needed.
Your rights
You may ask us to access, correct, or delete the personal information we hold about you. California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information — we do not sell personal information. To make a request, email us at orders@pazelu.com. We will not discriminate against you for exercising your privacy rights.
Children
Our store is not intended for children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page.
Contact
Questions about this policy or your data? Email us at orders@pazelu.com.
